Terms of service

Last updated: September 21, 2026

Welcome to NeckCalm ("we," "us," or "our"). By accessing or purchasing from this website (the "Site"), you agree to the following terms.

Products and Descriptions

We describe our products as accurately as possible. Our massager devices are intended for general relaxation and wellness use only — they are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Consult a healthcare professional before use if you are pregnant, have a pacemaker or other implanted device, or have a medical condition.

Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock issues. Prices are listed in USD and may change without notice; the price at checkout is the price charged.

Payment

Payment is required in full at the time of purchase. We use secure third-party payment processors; we do not store your full payment card details.

Intellectual Property

All content on this Site — including text, images, logos, and product photos — is the property of NeckCalm or its licensors and may not be copied, reproduced, or used without written permission.

Prohibited Use

You agree not to: use the Site for any unlawful purpose; attempt to interfere with the Site's security or functionality; resell products purchased from us without authorization.

Limitation of Liability

To the fullest extent permitted by law, NeckCalm is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our total liability is limited to the amount you paid for the product in question.

Governing Law

These terms are governed by the laws of Spain, without regard to conflict of law principles.

Changes to These Terms

We may update these terms at any time. Continued use of the Site after changes means you accept the updated terms.

Questions about these terms? Email us at neckcalmsl@gmail.com.

A nice device for its price. Used it for neck massage and even placed it on my arm for forearm massage. I feel some relief. I recommend both the massager and the seller.

★★★★★

“A nice device for its price. Used it for neck massage and even placed it on my arm for forearm massage. I feel some relief. I recommend both the massager and the seller.”

I think that this is a really good item. I have chronic migraines and this does not cure them, but it does make my neck relax a little. Maybe it will help long term. This will not fit a person with a large neck. You can see the size of the opening with my fist for scale. It bends a couple of inches but it will not be comfortable if it is too tight. I need to figure out how to reduce the heat. It gets a bit too hot for me.

“I think that this is a really good item. I have chronic migraines and this does not cure them, but it does make my neck relax a little. Maybe it will help long term. This will not fit a person with a large neck. You can see the size of the opening with my fist for scale. It bends a couple of inches but it will not be comfortable if it is too tight. I need to figure out how to reduce the heat. It gets a bit too hot for me.”

“Arrived quickly, the device seems to have real benefits for relaxing neck contractures, induces vibrations that can be adjusted with different intensity and frequency, and heat, a truly interesting solution. Maybe it won't work miracles, but the benefit is noticeable. I recommend the purchase!”

Fast delivery product well packaged Good quality product with everything working properly I recommend this store

“Fast delivery product well packaged Good quality product with everything working properly I recommend this store”

“Easy to use at any time, even while working. Good product. Additional review: Very good and comfortable, ideal for treatment while working on the PC. It doesn't take away time from your work; you can continue doing everything. It's important to moisten the neck before using it; it can be cream, massage oil, or water. I liked its comfort to use... Simple but effective.”

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Features	Basic Model	Intermediate Model	Premium
Recommended use	Occasional	Regular use	Intensive
Technology	Basic TENS	Tens + Head	Tens + Head + 3D Massage
Massage modes	Basic	Multiple Modes	Multiple Modes + High Intensity
Heat function	Yes	Yes	Yes
Price	29,99	45,99	58,99

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